Our Inclusive Vision

Foreword Coffee’s refreshed company compact was conceived in 2024
after a series of workshops conducted internally and by external consultants.

We believe Purpose starts within the individual and it is important that every employee
gets to align personal purpose and motivations with the company purpose and goals.

Foreword seeks to mainstream disability and normalize inclusion. Ultimately, the company aims to create an ecosystem of impact-driven partners that work towards uplifting the lives of everyone. Our company’s strategies guide the way we conduct our business, and our values guide how we carry out our day-to-day interactions with each other.

Our Purpose goes beyond our vision and mission, as it paints the reason of Foreword’s existence. We feel our role in this world is to create meaningful opportunities that bring people together and uplift all.
As Foreword journeys on, we are committed to inclusive growth and seek to create
positive impact with people who wish to do the same.

Working Towards Social Inclusion

Foreword Coffee was established with the aim of increasing visibility of persons with disabilities to tackle the social stigma we face in society.

We believe that training and employment opportunities provided for persons with disabilities and mental health needs can provide a sustainable solution

Holistic Cafe Skills Training Programme
We designed our flagship Holistic Café Skills Training programme (110hrs) to prepare persons with disabilities to work in the food services industry. The full programme covers seven modules across into four domains: Workplace Fundamentals, Personal Development, Customer Experience, and F&B Training. This programme will be conducted over 17 days across 6 weeks.

Workplace
Fundamentals

3 sessions, 9hrs

Personal
Development

4 sessions, 9hrs

Customer
Experience

3 sessions, 17hrs

F&B Training

12 sessions, 72hrs

This programme is supported by SG Enable. Eligible persons with disabilities can get up to 95% subsidy to attend our programme. Training allowance and training commitment award are disbursed when trainees maintain a satisfactory attendance rate for our programme.

Basic Barista Skills Training
The Basic Barista Skills Training programme allows trainees to gain the foundational skills needed to prepare espresso-based beverages. Activities and practices during the training will prepare the trainee to perform the tasks of a barista assistant.


Learning Objectives:

  • Understand espresso and espresso-based beverages
  • Perform the espresso extraction drill
  • Follow recipes to make espresso-based beverages
  • Perform basic milk integration techniques
  • Provide basic customer service and follow food hygiene principles
  • Basic milk frothing techniques

The Café Skills training programme allows trainees to experience work in a café setting. Trainees will learn to execute basic tasks such as efficient dishwashing, housekeeping, and maintaining hygiene of the workplace. Trainees will also be exposed to basic barista skills such as executing the espresso extraction drill and prepare simple espresso-based beverages (i.e. Americano, Long Black, and Latte).


Learning Objectives:

  • Execute the espresso extraction drill
  • Follow recipes to make espresso-based beverages
  • Perform basic milk integration techniques
  • Use a weighing scale properly to assist in the process of beverage preparation
  • Effective dishwashing skills for different types of reusable wares (e.g. glass cups, metal utensils, ceramic plates, etc.)
  • Perform basic workplace safety awareness and housekeeping skills
  • Perform basic customer service and follow food hygiene principles
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Employment Placement Programme (Pilot)

Foreword Coffee conducts training with goal of increasing employability of persons with disabilities and their employment opportunities. We seek to provide placement support for organisations keen to hire inclusively and provide employment opportunities for the graduates of our training programme.

The support includes conducting onsite observation and support, employee training, and check-ins with the trainee. It is hoped that after the PnT phase, partner organisations be able to hire the trainee confidently and provide meaningful employment for them.

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